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iNetDocs
The integration of an organization’s CRM and Document Management Systems enables new levels of customer responsiveness and sales process efficiency. iNetDocs, developed by the French SugarCRM partner, iNet Process, is a seamless combination of two powerful open source applications – SugarCRM and KnowledgeTree.
Documents and folders in the KnowledgeTree repository can be browsed and retrieved from within SugarCRM and attached to all of the main modules within the CRM, including leads, opportunities, contacts and accounts.
A tab in the SugarCRM interface acts as a window directly into the repository for easy document search and retrieval and the Global search engine of SugarCRM becomes very powerful by integrating all the documents from KnowledgeTree in its results page.
Similarly, documents that come from customers can be uploaded to the repository from within SugarCRM and associated with the main modules. With iNetDocs, you receive:
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A well-known and well-supported DMS (KnowledgeTree) integrated with a powerful CRM system (SugarCRM)
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An extension that is approved by KnowledgeTree and SugarCRM
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A stable, commercial product with updates that will follow both KnowledgeTree and SugarCRM major releases
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Expertise from iNetProcess, which has specialized in both KnowledgeTree and SugarCRM for many years
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A "Project of the Month" that is one of the most popular projects of all time on SugarForge
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A SugarCRM certified application listed on the SugarExchange
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