Upgrading KnowledgeTree

We encourage our customers to upgrade to the latest version of KnowledgeTree. Our product is constantly improving so each new version has a number of feature enhancements as well as issues resolved.

We spend a lot of time making sure that upgrades are painless however because of the large variety of configurations and environments, issues may occur. We recommend that you comply with the following best practice guidelines to minimize the risk of data loss and interruption of service.



Commercial Support

KnowledgeTree Support is provided by a professional support team backed by the software and system engineers who have designed and built the product. We provide you with the help you need as promptly as your business needs require.

As a KnowledgeTree subscriber, maintaining your business continuity is important to us. Our support team is dedicated to providing innovative solutions to your document management needs.